Privacy Policy
Last Updated:
Introduction
Kindcharm ("we," "our," or "us") is committed to protecting your privacy in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our handmade aromatic candles.
Information We Collect
Personal Information
When you make a purchase or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
Automatically Collected Information
We automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for our candles
- Communicate with you about your orders and inquiries
- Send you marketing communications with your consent
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with service providers who assist us in operating our website and fulfilling orders, such as payment processors and shipping companies.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All personal data is processed in accordance with UK data protection requirements and stored securely within Great Britain.
Your Rights
Under UK data protection laws, including the UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to data portability and to object to processing. You may opt out of marketing communications at any time by contacting us. If you wish to exercise any of these rights, please contact us using the details provided below.
Data Protection Authority
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
Cookies
We use cookies and similar technologies to enhance your browsing experience. For more information, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@kindcharm.world or visit our contact page.
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